Get the benefits of the Verizon Wireless Extended Warranty program combined with the assurance of Asurion Wireless Phone Protection. Whether it s loss theft damage or defects after the manufacturer s warranty expires you will be protected. Eligibility limited to within 30 days of activation of a new device or during an open enrollment period.
Upload your documents here. If we’ve requested documentation for your claim you can upload it here. Providing documentation helps verify your account. Upload documents. Asurion Experts. Here to help with all of your tech. Tell me more. Average Asurion Expert Rating.
Jul 22 2021 The troubleshooting steps killed my phone so I was told to call Asurion. I called Asurion three 3 times as well as filed a claim online to be told to contact Verizon since my phone does not have any physical damages. I called Verizon another four 4 times as well as had an text message conversation due to the wait times.
How do I file a claim with Verizon Home Device Protect for a product that s malfunctioning You can file a claim on Asurion s website or by calling Asurion at 844 . You can file a claim 24 hours a day seven 7 days a week.
Aug 10 2020 Trying to file a claim through asurion. 07 44 PM. I just got my son a tablet on the 5th he accidentally dropped it off his bed and now the screen below the glass it s self is broken and can not see the screen at all I have filed a claim through asurion and even sent in the documents they would need of me told through email I d hear
File a Verizon Phone Warranty Claim Over the Phone. If your phone is lost stolen or damaged you should call Asurion at 888 . In case your phone has a manufacturer’s defect call Verizon at 800 . Explain your situation and request to have your phone repaired or replaced.
For all single line coverage programs VMP TEC WPP Verizon Protect TMP TMP for Business Verizon Protect Business 3 claims excluding approved cracked screen repair claims allowed in any consecutive 12 month period with a per claim max of 400 or 3 000 depending on device.For the following account based coverage programs VMP MD not available in NY 3 registered lines share 9
Wireless Phone Protection costs 6.85/month for smartphones tier 1 and watches. 3.10/month for smartphones tier 2 basic phones and tablets. Also if you file a claim you ll need to pay a deductible. Find the pricing and deductible for your specific device on Asurion s website
Submit a Verizon iPhone Warranty Claim in My Verizon App. You can submit a warranty claim for your iPhone in My Verizon App by following these steps Click on Menu in the top left corner. Select Devices. Find your iPhone and tap on Manage Device. Choose Start a claim. Follow the prompts to finish filing your claim.
All other trademarks service marks and product brands that appear on this website are not owned by Asurion and are the property of their respective owners. Asurion is not affiliated with sponsored by or endorsed by Apple or any of the respective owners of the other trademarks service marks and/or product brands cited herein.
File your claim online and you could receive a replacement in 24 hours. Because it happens. Let s start by choosing your plan provider. Asurion is not affiliated with sponsored by or endorsed by Apple or any of the respective owners of the other trademarks service marks and/or product brands cited herein.
Asurion Insurance Services Inc. in NY Asurion in California Agent License #0B35141 is the agent and provides the claims servicing under this program. Replacements for post warranty defects are provided through the Extended Warranty program the obligor of the Extended Warranty program is Verizon Wireless Services LLC.
Easily save your receipt file or track a claim on your protected products. Asurion Protection Plans commonly referred to as extended warranties protect your products when the unexpected occurs.
MAKING A CLAIM File a claim and stay connected. File lost stolen or damaged claims quickly and easily online or by phone. Receive emails with status updates and package tracking. Receive a replacement as soon as the next day when claims are filed by 12 Midnight ET 12 Midnight CT 11PM MT and 10PM PT. All claims must be
Asurion makes it easy to file a claim. Before you start the claim just make sure that you have the details about your damaged or lost device as well as your personal information for your Verizon Wireless account. Your claim could be approved immediately or it may take a few days to be reviewed in which case you might be contacted for additional
DoNotPay can help you file an insurance claim and deal with other Verizon related issues such as reporting spam texts claiming a Verizon iPhone warranty etc. Verizon Insurance Coverage From A to Z Verizon and Asurion Verizon’s partner insurance covers lost
For nationwide plans Verizon Mobile Protect and Verizon Mobile Protect Multi Device. Verizon Mobile Protect Consumer Terms Conditions. For New York Plans Verizon Protect Verizon Protect Multi Device Total Mobile Protection and Total
Sep 24 2020 I’m having difficulty filing a claim with Asurion any suggestions Thanks
Jan 29 2014 Yes they do use Asurion just like AT T. My point is that if you have Asurion coverage on your iPhone regardless of whether you have ATT or Verizon Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to process the claim.
Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
Jul 05 2021 File or Track a ClaimAT T Verizon Sprint More Asurion Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
Verizon and Asurion Verizon’s partner insurance covers lost stolen Do you want to file an Asurion insurance claim for a lost stolen or damaged device 14 May 11 2018 Smartphone insurance coverage costs and plan parameters vary widely. do you decide whether some sort of insurance or extended warranty plan is Total Mobile
You must have one of our device protection options associated with your mobile number in order to file a claim for your device. If you’re not enrolled in one of our device protection options refer to our How to replace a lost stolen or broken device page.
Jan 23 2020 Asurion covers loss theft accidental damage and malfunction the big ones most people file claims for. Once your insurance claim is approved you ll be told if Asurion is electing to repair or replace the device if it s the latter they ll ship it out to you overnight.
If your Verizon device has a manufacturing defect your Verizon warranty may cover repair or replacement. A manufacturing defect is something that s wrong with the device itself e.g. internal electrical or functional problems . It doesn t include physical damage caused by outside forces e.g. water damage cracked screen etc. .
If your device is lost or stolen Attempt to locate your device. If you can t find your device suspend your service to prevent unauthorized use. Replace your device in one of the following ways You can file a claim on Asurion s website if you re enrolled in one of these device protection options . Verizon Mobile Protect Verizon Mobile Protect Multi Device
Filing a claim for a replacement device with Asurion is quick and easy getting you reconnected fast with just a few simple steps. File your device claim online For the quickest easiest claim path click here to file online. You’ll need to provide
Select smartphones subject to inventory availability. Eligibility determined at time of claim approval. Replacement device could be new or refurbished. This benefit is provided by Wireless Phone Protection. 2. NEW PURCHASES ON VERIZON Available in select locations and for select devices which are subject to change at any time.
address to Verizon Asurion or its partners involved in administering this program may send you program Terms and Conditions and legal notices through electronic means. These communications will be sent to the last electronic address Verizon has on file
Asurion Insurance Services Inc. in NY Asurion in California Agent License #0B35141 in Iowa Agent license # is the agent and provides the claims servicing under this program. Except in Florida replacements for post warranty defects are provided through the Verizon Wireless Extended
Do not file another claim expecting a different result ESPECIALLY if you have an iPhone. We need to calibrate your display. Apple requires it. If the internet is too slow or slows down during the process the device is a glorified brick. I have only been able to fix this once in my entire time working for Asurion. Find my iPhone must be
Verizon So I can tell you first hand without having to do much explaining that Verizon came out on top of all these tests. Coverage Amazing. 5G coverage well not so much. Not for now at least. My speeds on Verizon LTE averaged 57Mbps on the downlink and 15Mbps on the uplink.
If you cover your lines individually you get 3 claims/line in 12 months and those claims can only be used for that covered line. With Verizon Mobile Protect Multi Device you get 9 pooled claims to use across all 3 registered lines within a 12 month period. If you want to file 9 claims on the same line within that 12 month period you can.
Jul 21 2021 I have a claim in with asurion. The claim number is . I need t I broke my phone filed a claim and while speaking to asurion they told me someo I filed an insurance claim through Asurion on Feb th . My claim was accepte Verizon told me for a replacement through Asurion but I was charged . I I made a claim with
All other trademarks service marks and product brands that appear on this website are not owned by Asurion and are the property of their respective owners. Asurion is not affiliated with sponsored by or endorsed by Apple or any of the respective owners of the other trademarks service marks and/or product brands cited herein.
Verizon Protect is only available in New York and for New York customers. If you’re not a New York customer Verizon Mobile Protect can help you protect your device. Need help filing a claim Go to our File a claim FAQs.